Resolved -
This incident has been resolved.
Mar 18, 16:20 CDT
Update -
We are working on getting all the primary shards back online.
Mar 18, 15:43 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 15:20 CDT
Update -
We are continuing to work on a fix for this issue.
Mar 18, 15:20 CDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 18, 14:58 CDT
Investigating -
At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.
Mar 18, 14:37 CDT