Ticket Tool

All Systems Operational

Primary Bot Operational
90 days ago
99.89 % uptime
Today
Premium Bot Operational
90 days ago
99.93 % uptime
Today
API & Database Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
90 days ago
99.92 % uptime
Today
Third-party Operational
Discord ? Operational
Cloudflare CDN/Cache Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - This incident has been resolved.
Jun 18, 22:47 CDT
Update - The system is back online, but the issue that caused this most recent outage is still be investigated.
Jun 18, 22:21 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 19:43 CDT
Investigating - At this time Ticket Tool's Primary Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.
Jun 18, 18:38 CDT
Completed - The scheduled maintenance has been completed.
Jun 18, 14:46 CDT
Update - Some of the shards got stuck starting and the process has been delayed.
Jun 18, 14:26 CDT
Update - About half the bot is back online, we will continue to monitor the re-shard.
Jun 18, 13:53 CDT
Update - The premium bot will remain online during this, as only the primary bot needs the shards updated.
Jun 18, 12:58 CDT
In progress - it looks like I'm forced to do this today in order to keep everything online.
Jun 18, 12:57 CDT
Scheduled - Discord has notified me that we need to update our sharding. We'll be updating the bot to use the new shards during this downtime.

It shouldn't take 3 hours, but I'm going to give myself time to handle any unexpected issues that might arise.

Jun 18, 11:04 CDT
Jun 17, 2025

No incidents reported.