Primary Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.
Posted Mar 13, 2023 - 14:04 CDT

Identified

I've located the issue and starting the bot back up, eta to 100% recovery 45 minutes..
Posted Mar 13, 2023 - 13:30 CDT

Update

All the clusters are down
Posted Mar 13, 2023 - 13:25 CDT

Investigating

At this time Ticket Tool's Primary Bot is experiencing outages in some servers. The Development Team has been alerted and is looking into it.
Posted Mar 13, 2023 - 13:16 CDT
This incident affected: Primary Bot.