Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.
Posted Jul 28, 2025 - 00:56 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 28, 2025 - 00:03 CDT

Investigating

At this time Ticket Tool's Bot is experiencing outages. The Development Team has been alerted and is looking into it.
Posted Jul 27, 2025 - 23:36 CDT
This incident affected: Primary Bot, Premium Bot, API & Database, and Dashboard.