Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.

Posted Jun 18, 2025 - 22:47 CDT

The system is back online, but the issue that caused this most recent outage is still be investigated.

Posted Jun 18, 2025 - 22:21 CDT

A fix has been implemented and we are monitoring the results.

Posted Jun 18, 2025 - 19:43 CDT

At this time Ticket Tool's Primary Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Posted Jun 18, 2025 - 18:38 CDT

This incident affected: Primary Bot, Premium Bot, API & Database, and Dashboard.