Primary Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.

Posted Jul 10, 2024 - 17:25 CDT

The database host had an outage causing a break in service, The database his back up but it caused crash.

Posted Jul 10, 2024 - 16:33 CDT

At this time Ticket Tool's Primary Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Posted Jul 10, 2024 - 16:32 CDT

This incident affected: Primary Bot and Premium Bot.