Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.

Posted Dec 13, 2024 - 04:19 CST

Everything is starting back up, we had shut it all down to prevent running into rate limits and causing more issues.

Posted Dec 13, 2024 - 03:36 CST

We are continuing to work on a fix for this issue.

Posted Dec 13, 2024 - 03:35 CST

The issue has been identified and a fix is being implemented.

Posted Dec 13, 2024 - 03:33 CST

We're having a connection issue with discord across all our servers.

Posted Dec 13, 2024 - 03:19 CST

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Posted Dec 13, 2024 - 03:18 CST

This incident affected: Primary Bot, Premium Bot, API & Database, and Dashboard.