Resharding Ticket Tool

Scheduled Maintenance Report for Ticket Tool

Completed

The scheduled maintenance has been completed.
Posted Jun 18, 2025 - 14:46 CDT

Update

Some of the shards got stuck starting and the process has been delayed.
Posted Jun 18, 2025 - 14:26 CDT

Update

About half the bot is back online, we will continue to monitor the re-shard.
Posted Jun 18, 2025 - 13:53 CDT

Update

The premium bot will remain online during this, as only the primary bot needs the shards updated.
Posted Jun 18, 2025 - 12:58 CDT

In progress

it looks like I'm forced to do this today in order to keep everything online.
Posted Jun 18, 2025 - 12:57 CDT

Scheduled

Discord has notified me that we need to update our sharding. We'll be updating the bot to use the new shards during this downtime.

It shouldn't take 3 hours, but I'm going to give myself time to handle any unexpected issues that might arise.
Posted Jun 18, 2025 - 11:04 CDT
This scheduled maintenance affected: Primary Bot, Premium Bot, API & Database, and Dashboard.