Full Bot - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.

Posted Jul 22, 2021 - 22:44 CDT

The issues was related to our hosts DNS server, they've fixed the issue and we're starting back up.
Eta: 15 minutes for full functionality

Posted Jul 22, 2021 - 22:20 CDT

We are continuing to investigate this issue.

Posted Jul 22, 2021 - 21:26 CDT

At this time Ticket Tool's is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Posted Jul 22, 2021 - 21:26 CDT

This incident affected: Primary Bot, Premium Bot, API & Database, and Dashboard.