Ticket Tool Interaction Failed

Incident Report for Ticket Tool

Resolved

While this isn't fully fixed we have located part of the cause and released a small fix to the issue while we continue to locate the overall issue.

Posted May 11, 2023 - 20:59 CDT

Update

We are continuing to investigate this issue.

Posted May 11, 2023 - 18:13 CDT

Investigating

We're looking into the reports the bot is having a high number of Interaction failures when creating tickets.

Posted May 11, 2023 - 12:32 CDT

This incident affected: Primary Bot and Premium Bot.