Full System Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.
Posted Dec 20, 2021 - 14:03 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 20, 2021 - 13:31 CST

Investigating

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.
Posted Dec 20, 2021 - 13:07 CST
This incident affected: Primary Bot, Premium Bot, API & Database, and Dashboard.