TIcket Tool - Outage

Incident Report for Ticket Tool

Resolved

This incident has been resolved.
Posted Jan 23, 2023 - 19:11 CST

Identified

Some shards are being restarted due to the outage.
Posted Jan 23, 2023 - 18:52 CST

Monitoring

Everything seems to be working again, we will continue to monitor the bot.
Posted Jan 23, 2023 - 18:36 CST

Identified

There seems to be an issue with the discord api
https://discordstatus.com/incidents/j9q5ydrvf20z
Posted Jan 23, 2023 - 18:22 CST

Investigating

At this time Ticket Tool's is experiencing outages in all servers. The Development Team has been alerted and is looking into it.
Posted Jan 23, 2023 - 18:21 CST
This incident affected: Primary Bot and Premium Bot.
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